Meet John Powers!
John just celebrated his 9th year anniversary as Service Manager at West Herr Buick GMC Cadillac in East Aurora and has been in the car business for over 40 years! John got into the business by working for his brother at Goodyear in 1970, then moving to a gas station service department. He started as a tire changer at Braun Cadillac, where he worked for 31 years, and moved up the ranks there.
What John loves most about his job: Just being able to take a dissatisfied customer and make them satisfied; it's a joy to work for West Herr because we're afforded the ability to do that, and it's expected. Other stores might not spend the money because it's not in their best financial interest, but West Herr goes above and beyond to help the customer which is the most important thing.
John loves to golf and enjoys the outdoors in his spare time (not that he has much spare time); he and his wife are blessed with nine children and seven grandchildren. Most of his free time is spent making visits to his children in different areas of the US ranging from Houston to Brooklyn, where one of his daughters is a nun! Six weeks ago, John just welcomed his seventh grandchild into the world!
We'd like to thank John for putting forth his best effort each and every day and appreciate his dedication toward the company.