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West Herr Wednesday: Jennifer Busse

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This week's West Herr Wednesday is Jennifer Busse, long-term customer service representative at our business development center. When her first son was born, Jennifer started part time in the company back in the spring of 1999 at our Saturn of Clarence location. She started as a greeter and then shifted over to a role within wholesale billing at the dealership. Jennifer then took on a leasing coordinator position in which she followed up with our current lease customers. She was also involved in many misc. creative projects such as helping to create some of the first new owner clinic postcards. She worked with the Saturn locations up until the brand was discontinued in 2008 and was a part of some record breaking years when West Herr had the #1 and #3 volume selling Saturn dealership in the nation. After working at Toyota OP for about a year, Jennifer took a short break and worked from home for Amazon. She returned to the West Herr family a couple years ago and joined our business development team.

What does Jennifer like most about working for West Herr? The family-oriented atmosphere that the company provides for its employees and customers. It was very important to Jennifer that her and her husband were around for their children while growing up, and West Herr is always willing to work with their employee's schedules to accommodate family life. Having that mentality throughout the company passes on while building relationship with our customers.

Jennifer loves to spend her spare time with her family. She has three children, one son currently attending Boston University and another son and daughter currently in middle & high school. A very interesting talent that Jennifer has (other than being an amazing West Herr employee) is that she is a certified hypnotist. She even had her own office during her brief break from West Herr. She still puts her hypnosis skills to work for family and friends. Jen says the most common reasons people would make hypnosis appointments are quitting smoking, losing weight and helping with anxiety. That's a pretty interesting hobby if you ask us!

We'd like to thank Jennifer for all of her hard work throughout her years at West Herr!

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